CRM Developer

A CRM developer is responsible for designing, implementing, and maintaining CRM systems used by businesses to manage customer relations. They work on customizing the CRM platforms to ensure they meet the unique needs of the business and improve customer engagement.

CRM Developer job description template

We're looking for a CRM developer who possesses technical expertise to enhance customer relationship management systems. This role involves a blend of technical know-how and strategic thinking to maximize business efficiency and customer satisfaction.

Key responsibilities

  • Design, develop, and maintain custom CRM solutions to improve business processes and enhance customer engagement

  • Collaborate with business stakeholders to understand their needs and translate them into effective CRM features

  • Integrate CRM systems with existing business applications and third-party platforms

  • Troubleshoot and resolve technical issues in CRM modules

  • Document and test new CRM functionalities before deployment

  • Stay informed of the latest CRM technologies and trends to recommend enhancements and optimizations

Requirements and skills

  • 2+ years of experience in CRM development, preferably with Salesforce, Microsoft Dynamics, or similar platforms

  • Strong knowledge of CRM tools and the ability to customize them for specific business needs

  • Experience with integrating CRM systems with other platforms and APIs

  • Understanding of data management and data integration practices

  • Problem-solving skills with a focus on customer engagement and business efficiency

  • Familiarity with programming languages and technologies used in CRM development, such as JavaScript, C#, or SQL

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